We at GVA collect certain data and information about our users in order to develop and improve various features, functions and services of GVA.
By using or accessing GVA you acknowledge that you have read, understood, and agreed to be bound by the terms and conditions of this privacy policy. If you do not agree to all of the terms of this privacy policy, your sole and exclusive remedy is to discontinue the use of the website.
What Information We Collect:
In order to process your application or an enquiry we need certain data from you which we will use to provide you the services and information that you seek from us. The data we collect from you are the following:
- Personal Information – Includes, but it is not limited to your Full name, email address, physical address, phone number, citizenship, photo, travel plans, insurance documents, flight information and emergency contact details.
- Communication Data – Between you and us, including e-mail communication or comments posted on our website, blog and on social media platforms.
- Digital information (User Data) – Data collected when you visit our website, or other digital platforms, including IP-addresses, browser data, traffic data, social media behavior, and user patterns. If you subscribe to our newsletter, we may collect data regarding which newsletters you open, your location when opening them and whether you access any links inserted in the newsletters.
How we collect your information:
while going through our website and applying for our programs and internships:
- Application Form
- Contact Us Form
- Quick Enquiry Form
- Testimonial Form
- Newsletter Subscription
- Payment Form (Without any Credit Card Information)
- Through E-Mail
Where do we use your information:
GVA would use your data in the following manner:
- Provide you the information you seek from us, regarding our programs
- Share your information with our on ground operators, coordinators, projects, NGOs and staff to provide you the program you have applied for
- Stay in contact with you before, during and after your trip
- To send you marketing emails or any other information which could be of interest to you
- To seek feedback from you after you finish your trip
- To send you any communication by way of email or social media accounts
- For any legal communication
- Share Data with Government or Local Authorities wherever it is required by law for us to do so
How long do we will keep your information:
GVA will only store your data for as long as it is necessary to fulfill the purpose of the processing of your data. Certain data will always remain with us, such as Testimonials, Parental Consent, Criminal Background Checks & any Photos shared by you. These are required by us to have in file to support your application with us.
Unsubscribing from Marketing Emails:
GVA would also store your email address to send your future marketing emails. If you wish to unsubscribe from these emails you may do so by clicking the ‘Unsubscribe’ link which is sent in every marketing email.
Processing of Payments:
GVA does not receive any credit card related information from any of its clients. The credit cards are processed on 128 bit secure 3rd party website from ICICI Bank or through PAYPAL, depending on the payment gateway you choose to make payment through.
Where we store your personal information:
All information you provide to us is stored on our secure servers.
Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site, any such transmission of data is at your own risk. Unfortunately the transmission of data via internet is not completely secure and you need to understand that.
Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access to the best of our ability.
Access to your Information:
You have the right to ask us about what information we hold about you. You make request your information by writing to us at info@govolunteeringabroad.com
Cookies and Website Terms of Use:
Although we try our best, GVA does not guarantee that website visitors will have uninterrupted or error-free access to, and use of our website. We also can’t guarantee that any files that are able to be downloaded are error-free and free from viruses or other defects. All website users need to rely on their own judgment in relation to the accuracy, completeness and suitability of all content on the GVA website.
We use cookies on our website to improve user experience. Cookies are pieces of information that a website transfers to an individual’s browser and while you visit a website, a cookie may be used to track the browser’s activities while also facilitating your ongoing access to, and usage of the website.
We use both first-party cookies and third-party cookies on our website. By using our website, you agree to us using both types of cookies in the ways described below.
First-party cookies allow us to track usage patterns and to compile data and analytics that help us to improve the content, structure and user experience of our website, but we can’t use them to identify you personally. We use cookies to store information about your behavior on our website so we can understand what you are most interested in and what information is of most use to you. This helps us to identify ways that we can make the content of our website more relevant to you and enables us to present you with offers and specific program or service information that our data shows might be of use or interest to you, depending on your current level of engagement with us. These cookies also help to make our marketing and direct communications with you more relevant, and facilitate our ability to advertise on other websites.
Third-party cookies, including those provided by Google and Google Analytics are used on certain pages on our website. The information collected by these cookies is used for the purpose of compiling analytical reports that enable GVA to measure and record the number of visits to various sections of our website, the average time spent on the site
Indemnification:
You agree to indemnify and hold harmless GVA and its principals, shareholders, agents, officers, directors, consultants, and employees from or against third-party claims, damages, payments, deficiencies, fines, judgments, settlements, liabilities, losses, costs, and expenses arising from or relating to any third-party claim, suit, action or proceeding arising out of the breach of Go Volunteering abroad representations and warranties contained herein.
Contacting Us:
Hopefully that has clarified things for you and as was previously mentioned, if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information, then you can contact us through one of our preferred contact methods. Email: info@govolunteeringabroad.com
